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Terms & Conditions


Warranty Policy

Full Lifetime Warranty

All warranties on items sold are those of the manufacturer.

Product Price and Specifications

All product prices and specifications listed for sale on this website are subject to change at any time. Please see Website Terms for further information.

Purchasing

Purchasing Protocol

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

C & B Ammo, LLC reserves the right to cancel any order, at any time, for any reason.

Cancellations

Order Cancellation Policy

Orders placed with C & B Ammo, LLC may be cancelled by the customer prior to the item having shipped. All cancellation requests must be made by contacting us at 513-226-6025, Monday through Friday, 9am - 6pm EST or by email at candbammo@gmail.com. You MUST provide the order number when contacting us via phone or email.

If the item/package has shipped, the order may not be cancelled and the customer must follow all rules applicable to returns. Please note that the return of the item/package will be made at the customer's expense.

Cancelled orders may not be reversed. All cancellations are final.

 

Returns

All sales of firearms, loaded ammunition and clothing are FINAL, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to a FFL are FINAL UPON SHIPMENT. Once a firearm is shipped to the FFL, C & B Ammo, LLC will not accept a return or exchange under any circumstances. If a defect is discovered by the customer after shipment, the customer must contact the firearm manufacturer directly for replacement or repair.

C & B Ammo, LLC charges a restocking fee and an amount equal to the original shipping costs for any final orders cancelled via debit or credit card chargeback after shipment to the FFL. By placing an online order with C & B Ammo, LLC, the customer agrees to pay all restocking and shipping fees associated with any order that is cancelled via debit or credit card chargeback following shipment to the FFL.

CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO C & B AMMO LLC CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.

C & B Ammo, LLC reserves the right to dispute any bank or credit card chargebacks. C & B Ammo, LLC reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

All exchanges must be returned and received by C & B Ammo, LLC prior to a replacement being shipped out.

All other Purchases

If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to C & B Ammo, LLC WITHIN 30 DAYS of the date of receipt of delivery of the purchased item. If a defect in an optic is discovered by the customer, the customer must contact the manufacturer directly for replacement or repair.

All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for C & B Ammo, LLC to process the request, issue a refund, or replace the item. The Customer MUST call or email C & B Ammo, LLC to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.

All returned items must be in the same condition as when they were shipped by C & B Ammo, LLC and must be returned in original packaging. The customer will be assessed a re-stocking fee up to 25% of the product sales price, at the discretion of C & B Ammo, LLC, if the item is not returned in resalable condition.

If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete , C & B Ammo, LLC will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.

Amending Orders

No amendments to orders can take place once an order is placed.

If the order has not shipped, please use our Contact Form for the quickest response.

Phone: 513-226-6025 Email: candbammo@gmail.com

 

Shipping Times

Typically, you can expect your order to ship within 5 business days. During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you, and apologize if there is a delay with it. Let us know if your order has passed the above ship time, and we will investigate the reason for the delay.

Please note that upper receivers may take up to 15 business days to ship out. Serialized items (rifles, pistols, lower receivers, etc.) may take up to 7-10 business day to ship out. Please verify that C & B Ammo, LLC has a copy of the FFL from your dealer.

In-Store Pickup

Firearm order pickup is available. Customers will be contacted by C & B Ammo, LLC once the In-Store Pickup is available. Any customer who wishes to pick up stripped lower receivers or handguns must be a current resident of Ohio with a valid Ohio driver's license or state approved ID, with their current address reflected. The only exception would be permanent party military personnel, who would be required to provide a copy of their PCS orders, ID, and if they live off base, a state issued document (i.e. utility bill, vehicle registration) at time of pick up.

Firearm Shipments

We ship only to valid FFL Dealers. Firearms cannot be shipped to a P.O. Box.

The customer is responsible for knowing his/her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:

1. A legal resident of the state in which you are ordering.

2. 21 years of age or older to complete the transfer through your FFL.

Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.

Please follow all directions prompted to you at checkout. This will ensure speedier delivery. The customer may be asked to provide the FFL information that they wish to use. If a customer wishes to change the FFL they want to use after the order has shipped, they will be additionally charged for the cost of shipping. If a FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to C & B Ammo, LLC. Additional shipping charges will apply to orders that need to be reshipped.

Shipping Restrictions

1. C & B Ammo, LLC will not ship ANY items to the District of Columbia (Washington D.C.).

2. C & B Ammo, LLC will not ship ANY items to the state of Massachusetts.

3. C & B Ammo, LLC will not ship ANY AR or AK Parts or Firearms (Including Receivers) to residents of Connecticut, Chicago, Illinois, Cook County, Illinois, or Deerfield, Illinois.

4. C & B Ammo, LLC will not ship any AR or AK parts to Denver, Colorado.

5. Illinois: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 800 degrees Fahrenheit are prohibited.

6. Minnesota: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 1,000 degrees Fahrenheit, of any material having an ultimate tensile strength of less than 55,000 pounds per square inch, and of any powdered metal having a density of less than 7.5 grams per cubic centimeter are prohibited.

7. C & B Ammo, LLC will not ship ANY AR or AK Firearms (Including Receivers) to residents of Aurora, Highland Park, Deerfield, or Cook County, Illinois.

8. C & B Ammo, LLC will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.

9. No AR parts will be shipped to Connecticut. All such orders will be cancelled and the customer will be charged a 5% fee.

10. All firearms sales to Puerto Rico residents are subject to review. Please send in a copy of your Puerto Rico-Issued weapons license after placing your order to candbammo@gmail.com. Allow up to 3-5 business days for additional processing.

11. Hawaii: All handguns having a frame or receiver of which is a die casting of zinc alloy which has a melting temperature of less than 800 degrees Fahrenheit are prohibited.

Stripped lower receivers will NOT be shipped to the following states:

1. California

2. Colorado (Boulder, Denver, Vail)

3. Connecticut

4. Massachusetts

5. New York